Empowering Innovation in the Public Sector Unlocking Creative Solutions for Complex Challenges Through Design Thinking
Design thinking empowers public sector organizations to tackle complex challenges with human-centered solutions.
By fostering creativity, collaboration, and user empathy, it helps government agencies innovate, improve services, and create more impactful policies that meet the real needs of citizens.
This approach drives efficiency, enhances problem-solving, and fosters a culture of continuous improvement in public service delivery.
This guide provides an overview of the five key stages of design thinking, from empathy through to test. Find out how to apply the approach and start innovating at your organisation.
Download Guide »Design thinking is not just for product teams. It can be used by people from across your organization to solve whatever problems they are faced with.
Our design thinking training can be delivered face to face, online or via a blended delivery model and can be customised to your organization’s unique requirements.
Participants are encouraged to bring real-world projects to the training and apply concepts learned in real-time to generate measurable business outcomes
"The Maddocks team really enjoyed the session from Collective Campus and each team member gained a lot from it. I am excited about next steps to progress the top ideas that came from the session and the team cannot wait to start putting some of what they learned into practice."
“The team were looking at how they could improve efficiencies with the work they do and come up with creative ideas that would add value and engage the business. Shay ran a Design Thinking workshop at our team’s offsite and the workshop provided a framework in which we could generate creative ideas, shortlist them and vote on the ones we thought might fly. The process was fun, engaging and provided some team bonding.”
"Fostering a culture of innovation is one of our key objectives at Yarra Ranges. This led us to engage Collective Campus for a one-day session on Design Thinking. As a result, the Innovation team was able to apply these principles to innovation initiatives while aligning with the rest of the organisation."
Shay is the GM of Customer Strategy at Collective Campus. He has launched several startups and helped drive customer experience and innovation across large organisations in industries including retail, utilities, financial services and legal services.In addition, he has coached teams on Design Thinking at companies such as ASIC, Yarra Ranges Council, Maddocks, Pinsent Masons, Clifford Chance, and Tabcorp.
You can check out his insights on Design Thinking here:
